Returns & Exchanges
At HAYA, we are dedicated to ensuring your athletic gear meets your performance standards. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn, unwashed gear with original tags attached into its original packaging or a secure shipping box.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing